Longway

Juicers, Mixers & Grinders

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Longway Sage 400 W Juicer Mixer Grinder (Black-Gray)

Kitchen & Home

Kitchen Appliances

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<table><thead><tr><th>Replacement Reason</th><th>Replacement Period</th><th>Replacement Policy</th></tr></thead><tbody><tr><td>Damaged &amp; Defective Item</td><td>2 days from delivery</td><td>Brand Policy</td></tr><tr><td>Wrong Product</td><td>2 days from delivery</td><td>Brand Policy</td></tr></tbody></table>If you receive a damaged, defective, or incorrect product, a free replacement will be provided if the product qualifies under the warranty terms and conditions. To initiate the return process, please contact our Customer Service Team at&nbsp;8750593593&nbsp;before using the product. The return process may be subject to the nature and category of the product. Customers must inform us of any damage, defect, or missing items within 48 hours of receiving the product. Conditions for Return:1.&nbsp;&nbsp;&nbsp;&nbsp;Valid Invoice Copy2.&nbsp;&nbsp;&nbsp;&nbsp;Unboxing Video at the time of Delivery where shipping label &amp; MRP label should be clearly visible.3.&nbsp;&nbsp;&nbsp;&nbsp;Packing Video before dispatching the RTV product to ensure a smoother refund. Refund PolicyOnce we receive the returned product, we will initiate the refund process. Refunds will be issued based on the original payment method used:§&nbsp;Credit/Debit Cards: Refunds will be credited back to the card within&nbsp;7 working days, and the amount will be reflected in the next billing statement.§&nbsp;Net Banking: Refunds will be processed directly into the bank account used for the transaction. Warranty PolicyOur warranty policy applies to products purchased within the territory of&nbsp;India&nbsp;and is extended only to the&nbsp;first end-user customer. Please retain your original purchase invoice, as it must be presented at the time of service. Covered Under Warranty:1.&nbsp;&nbsp;&nbsp;&nbsp;The warranty is&nbsp;non-transferable&nbsp;and valid only in India for the first user.2.&nbsp;&nbsp;&nbsp;&nbsp;The warranty covers&nbsp;functional parts&nbsp;and&nbsp;software issues&nbsp;arising from manufacturing defects.3.&nbsp;&nbsp;&nbsp;&nbsp;This warranty does&nbsp;not cover damages&nbsp;due to unauthorized modifications, improper installation, or normal wear and tear. Not Covered Under Warranty:1.&nbsp;&nbsp;&nbsp;&nbsp;Damages caused by improper installation or mishandling by the customer.2.&nbsp;&nbsp;&nbsp;&nbsp;External accessories such as batteries, cables, and carrying bags.3.&nbsp;&nbsp;&nbsp;&nbsp;Plastic, rubber, glass, or aesthetic parts and consumables are subject to replacement on a&nbsp;chargeable basis.4.&nbsp;&nbsp;&nbsp;&nbsp;Transportation and handling charges&nbsp;for repairs or replacements will be borne by the customer.5.&nbsp;&nbsp;&nbsp;&nbsp;The warranty shall be&nbsp;voided&nbsp;in the following cases:§&nbsp;Altered, removed, or defaced&nbsp;serial numbers.Failure to operate the product according to the instructions in the&nbsp;User Guide.&nbsp;

2 Years Warranty (1 Year Standard Warranty + 1 Year Additional Warranty on Free Registration. Registration Should Be Done Within 15 Days from the Date of Delivery.)

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This product is eligible for free delivery.

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Snapmint will accept return under following conditions

This item is eligible for return within 3 days of delivery. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful refund.

 If the product doesn’t match the product ordered by you.

If the product doesn’t function as expected.

For any issues with the quality of the product

Dispatch in less than 48 hours and delivery in 3-7 working days after dispatch

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