Information we collect about you:When you register to use ‘SNAPMINT CREDIT ADVISORY PRIVATE LIMITED’ services by applying for a line of credit through partner merchant websites or through our website, we collect your name, email-id, mobile number, Permanent Account Number (PAN) and shipping/current residence address. We may also collect additional information from you in order to enable us to verify your identity. We may collect your financial information to determine your qualification for the credit line. We may disclose this information for the purposes of credit reporting as required by the Reserve Bank of India and to the Reserve Bank of India regulated lender (Snapmint Financial Services, AU Small Finance Bank, Incred Finance and LiquiLoans) with whom you have signed an agreement for the purchase made on Snapmint.
FINANCIAL SMS INFORMATIONWe DO NOT collect, read or store your personal SMS from your inbox.We collect and monitor only financial SMSs sent by 8-digit alphanumeric senders from your inbox which eventually helps us in identifying the bank accounts which you may be holding, your cash flow patterns, description and amount of the transactions undertaken by you as a user which will help us perform a credit risk assessment and enables us to determine your risk profile and provide you with the appropriate credit analysis. This will enable you to take various financial facilities offered by regulated financial entities available on such Platforms. This Financial SMS data also includes your historical SMS data sent by 8-digit alphanumeric senders.
We collect and monitor the information related to the location of your device in order to enable us to provide serviceability with respect to your application, to reduce risk associated with your application and to provide pre-approved personalized offers against your credit line. This further helps us to verify your address, make a well informed credit risk decision and expedite the entire know your customer (KYC) process.
DEVICE LOCATION AND DEVICE INFORMATION
We collate information from the device when you download and install the App and explicitly seek permissions from you to get the required information from the device.
The information we collect from the device include the OS version, brand, build model, RAM (available & total), internal & external storage (available & total), display language, unique device identifiers; SIM information that includes network operator and network type; to uniquely identify your devices and ensure that no unauthorized devices acts on your behalf which helps us in preventing frauds.
We collect a list of the installed application's metadata information which shall include the application name, package name, and package path of each installed application on your device, and send it to Snapmint backend servers to enable us to assess your creditworthiness and enrich your profile with pre-approved personalized offers against your line of credit. Users with fraudulent/phishing apps and non-Playstore apps are flagged in our system.
We collect a list of the accounts logged in on your device for id verification which further helps us to ensure that no unauthorized user act on your behalf to help us prevent frauds.
We seek the camera information permission which helps us to provide you with easy/smooth experience and enable you to click photographs of your KYC documents along with other requisite documents as required and upload the same on the App with utmost ease during your application journey.
We seek microphone permissions to enable a two-way communication between our agent and you for performing and completing your video KYC process. We may record and storethe video KYC for further verification and regulatory purpose.
We seek storage permission which will help us to securely download your KYC and other relevant documents and save the same on your device. this will further make it easy for you to upload the correct KYC related documents with ease for filling the application details faster and process your application even more quicker. This also ensures that you are provided with a seamless experience while using the application.
Web Information Collection:
We retain your information in our database for as long as your account is active or is required to comply with our legal obligations, to resolve disputes and/or enforce our agreements.
Retaining your Information:
We work with many partner merchants, vendors and banks. These partners include credit reporting agencies, financial service providers, identity verification services, service providers and electronic payment service providers. We may share your information with any of our vendors or partners which allow them to perform the service which they have agreed with us. In each case, such exchange is governed by data security agreements to prevent sharing of your information (accept in cases where any part of the information needs to be shared to provide services or is required by law).
How and when your information is shared with other parties:
Some of our employees and our representatives will have access to your information. We have robust rules and guidelines in place to ensure that this information is protected and kept confidential.
How we may use your information:
We maintain strong security safeguards to ensure the security and confidentiality of your personal information, protect against any anticipated threats to the security of your personal information, protect against unauthorized access to your information, and ensure the proper disposal of your personal information. We have adopted a comprehensive security policy that complies with law and regulations and reflects industry standards.
How we safeguard your information:
We comply with all rules and regulations (applicable on Services provided by SNAPMINT CREDIT ADVISORY PRIVATE LIMITED’ and its subsidiaries or affiliates) mandated by the government of India. These rules are regularly updated by the concerned authorities and our legal team ensures that we remain law compliant.
Compliance with state laws:
Employees of ‘SNAPMINT CREDIT ADVISORY PRIVATE LIMITED’ are regularly sensitized about the importance of confidentiality and privacy. Management will take steps necessary to ensure only employees with a legitimate business reason for knowing personally identifiable customer information shall have access to such information. To the extent practicable, access will be limited by computer access codes and granting limited access to areas in which sensitive customer information is retained. Employees will be informed at the time of their initial employment of these standards. Violation of this policy through misuse of sensitive information will result in disciplinary action against the offending individual.
Confidentiality, security and integrity of customer information: