AMAZON VOUCHERS TERMS AND CONDITIONS

These terms and conditions apply to all Voucher types listed in Paragraph 10 hereto (together, "Vouchers") issued by Pine Labs Private Limited (Pine Labs) under the brandname of Qwikcilver and co-branded with Amazon Pay (India) Private Limited ("Amazon Pay"). The Vouchers are semi-closed loop prepaid gift instruments. Pine Labs is a private limited company organized under the laws of India and is the issuer of the Vouchers. You may purchase the Vouchers through various options available on www.amazon.in, and also use Vouchers provided to you by third parties in the manner provided hereunder. By purchasing or using a Voucher, you are agreeing to and accept these terms and conditions.

Redemption: Vouchers may only be redeemed toward the purchase of eligible products on www.amazon.in website or mobile application or mobile site thereof ("Amazon.in") and any other third party merchants that are enabled to accept eligible Vouchers. 'Eligible products' with respect to the Voucher would mean the restricted use case specific products or category specific products sold on Amazon.in or specific third party merchants, as defined under the Voucher variant in question as per the terms and conditions of the said Voucher. On purchase of the Eligible Product the balance from the applicable voucher type is deducted from the redeemer's “Your Vouchers”. Any unused voucher balance will remain associated with the redeemer’s “Your Vouchers” and applied to purchases, in order of restriction and earliest expiration date. If a purchase exceeds the redeemer’s balance of eligible Voucher, the remaining amount must be paid by credit card, net banking, debit card or Amazon Pay Balance. No fees or charges apply to Vouchers. Pine Labs shall provide Voucher purchasers with information about the redemption status of Vouchers that they purchase or use. Certain merchants may provide you services only on the pre-condition that you allow us to hold balances in your Vouchers till the service completion by the merchant. However, your prior consent would be taken before holding such balances. In such cases, you agree and authorize us to: (i) hold balance in the Voucher until service completion; and (ii) fail the transaction if your Voucher has expired at the end of the services.
Limitations: Vouchers, including any unused or partially used Vouchers, will expire upon completion of one year from the date of issuance. You may request for revalidation of any expired Vouchers. Upon receipt of such request, the Voucher may be revalidated after due verification and subject to applicable terms and conditions. Vouchers may only be purchased in denominations of upto Rs. 10,000, or such other limits as Pine Labs may determine. Vouchers cannot be used to purchase other gift cards or vouchers types. Vouchers cannot be reloaded, resold, transferred for value or redeemed for cash. Except as provided hereunder or as per applicable law, amount in your Vouchers will not be refunded to you under any circumstances. No refund will be provided in cash, at any point of time. Unused Vouchers may not be transferred to another users account. No interest will be payable by Pine Labs on any Vouchers. Pine Labs make no representation or warranty that Amazon.in will always be accessible without interruption.
Fraud: Pine Labs is not responsible if a Voucher is lost, stolen, destroyed or used without permission. Amazon Seller Services Private Limited (together with Amazon Pay is referred to as "Amazon") will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Voucher is redeemed and/or used to make purchases on Amazon.in or its third party partner merchants.
Governing Law and Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of India. You, Pine Labs and Amazon each agree to submit to the exclusive jurisdiction of the courts at Bangalore. You agree to indemnify Pine Labs and Amazon for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these terms and conditions.
Limitation of Liability: NEITHER PINE LABS NOR AMAZON MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO VOUCHERS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A VOUCHER IS NON-FUNCTIONAL, YOUR SOLE REMEDY WILL BE THE REPLACEMENT OF SUCH VOUCHER. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Password Security: You shall, at all times, keep the passwords that are by you or your customers/beneficiaries on Amazon.in strictly confidential and not reveal the same to any person or entity.
General Terms: Amazon.in conditions of Use apply to Vouchers. Pine Labs reserves the right to change these Voucher terms and conditions from time to time in its discretion and without prior notice to you. All terms and conditions are applicable to the extent permitted by law.
Qwikcilver Contact Information: Website address: www.Qwikcilver.com
View your voucher transaction statement: https://amazonbal.qwikcilver.com
Type of Vouchers and Specific additional Redemption Conditions for each type of Voucher:

10.1 Amazon Shopping Voucher - Eligibility terms

- Can be used to purchase physical products from https://www.amazon.in
- Is not applicable for purchase of digital contents like e-books, video games
- Is not applicable on global store, recharges, bill payments, ticket booking and financial products
- Is not eligible to buy Amazon Pay gift cards
- Cannot be used to pay for mixed item order if the order has at least one non-eligible item
- For more details refer to Shopping voucher eligibility FAQ

10.2 Amazon Prime Voucher - Eligibility terms

- Can be used to purchase 3 months and 12 months Prime membership plans from Amazon.in.
- Cannot be used to purchase any other physical or digital product on Amazon.in.
- Cannot be used to purchase products on 'Global Store' on Amazon.in, recharges, all kinds of bill payments, all kinds of ticket bookings and financial products on Amazon.in.
- Cannot be used to purchase Amazon Pay gift cards on Amazon.in.
- Cannot be used to pay for mixed item order if the order has at least one non-eligible item
- For more details refer to Amazon Prime Voucher eligibility FAQ